Refund & Cancellation Policy
Last updated: 1 September 2026
Ye policy Travel Bill Maker (GoTrip Journeys dwara prakashit) ke Pro plans par lagu hoti hai.
1. Pehle free me try karein
App download karna free hai aur Free plan me har mahine 5 bill bina kisi payment ke bana sakte hain. Hamari salah hai ki pehle free plan me app istemaal karke dekh lein, phir Pro lein.
2. Cancellation
Pro ek one-time payment hai chuni hui avadhi ke liye (30 din ya 365 din). Isme koi auto-renewal, mandate ya recurring debit nahi hota — isliye cancel karne ki zaroorat hi nahi padti. Avadhi khatam hone par app apne aap Free plan par aa jaata hai.
3. Refund kab milega
Neeche di gayi sthitiyon me poora refund diya jaayega:
- Payment kat gaya par Pro chalu nahi hua — poora refund, ya aapki marzi ho to Pro turant chalu kar diya jaayega.
- Ek hi plan ka payment do baar ho gaya — duplicate payment ka poora refund.
- Payment ke 7 din ke andar agar app aapke device par chal hi nahi raha ho aur hum use theek na kar paayein — poora refund.
4. Refund kab nahi milega
- Pro chalu hone ke 7 din baad, jab app theek chal raha ho.
- Sirf mann badal jaane par, jabki service theek chal rahi ho — kyunki digital service turant de di jaati hai.
- Avadhi ka bacha hua hissa (partial / pro-rata refund nahi milta).
5. Refund kaise maangein
WhatsApp +91 90814 35110 par ya email gotripjourneys@gmail.com par sampark karein. Saath me ye bhejein:
- Payment ka screenshot ya transaction ID
- Kis din payment kiya
- Dikkat kya hai
6. Kitne din me refund aayega
| Step | Samay |
|---|---|
| Request ka jawab | 24 ghante (kaam ke din) |
| Manzoori ke baad refund shuru | 2 kaam ke din |
| Aapke account me paisa | 5–7 kaam ke din |
Refund usi tareeke se wapas jaata hai jisse payment ki gayi thi (UPI, card ya netbanking). Bank ka samay hamare haath me nahi hota.
7. Sampark
GoTrip Journeys
Proprietor: Memon Abrar Mahmmadmunaf
Sukhbag Road, Vishwakarma Society, Palanpur,
Banaskantha, Gujarat 385001, India
WhatsApp: +91 90814 35110
Email: gotripjourneys@gmail.com